Savor the Bountiful Blessings of Hokkaido to Your Heart's Content! A Safe and Enjoyable Time for All Our Guests

Located in Shinsakae, Naka-ku, Nagoya, 'Everyday! Hokkaido Products Fair, Neo-Robata Donan Norinsuisanbu' is an izakaya proud of its dishes made with an abundance of fresh Hokkaido seafood and its lively, retro atmosphere. The interior, designed to resemble a fisherman's hut lined with fresh catches, is decorated with Showa-era posters and monochrome portraits, making you feel as if you've truly visited Hokkaido. We don't just serve delicious food; we strive to ensure that every guest who walks through our doors can dine with complete peace of mind and thoroughly enjoy their meal.

For those searching for an izakaya in Shinsakae or a seafood izakaya in Shinsakae, our Uni Dog, Piled Snow Crab Sushi, and the famous Overflowing Ikura Rice Bowl are sure to be unforgettable. We are delighted to hear from customers who say, I didn't have to go to Hokkaido! We cater to a wide range of needs, from dinners for two to banquets of up to 20 people in Shinsakae, and we carefully consult with party organizers in advance. Conveniently located within walking distance from Shinsakae-machi Station, our restaurant is easy to spot with its prominent roadside sign.

In addition to serving dishes made with the freshest ingredients, we value attentive omotenashi (hospitality), listening to the individual needs of each and every guest. We are particularly committed to addressing food allergies, a growing concern for many in recent years, so that our customers can dine with confidence. As a premier 'izakaya in Shinsakae, Nagoya,' we would like to share the specific measures we take to provide the best possible dining experience for everyone.

• We pride ourselves on fresh cuisine that allows you to fully enjoy the seafood bounty of Hokkaido.
• Our lively, retro interior makes you feel as if you're actually in Hokkaido.
• We can accommodate a wide range of occasions, from meals for two to parties of up to 20 guests.

Our Approach to Food Allergies: Delivering a Delicious Experience to Every Guest

The Current State of Food Allergies and the Role of Restaurants

In recent years, the number of people with food allergies has been on the rise, and many feel anxious when dining out. According to a survey by the Ministry of Health, Labour and Welfare (FY 2019), the number of food allergy sufferers in Japan is increasing annually, with a reported prevalence of about 9.4% in infants aged 0-2 and about 4.9% in school-aged children from 6-12. With so many people living with food allergies, the food service industry is expected to provide a safe environment for customers to enjoy their meals.

Our restaurant, which serves 'Shinsakae seafood,' is no exception. Due to the nature of our cuisine, which uses a wide variety of fresh seafood and other ingredients, we handle many potential allergens. That is why we believe it is crucial to have accurate knowledge about food allergies and to provide our guests with appropriate information and consideration. Protecting the health and safety of our customers is one of our most important missions.

We promise to always do our best to ensure that every single one of our guests can safely enjoy the delicious cuisine of Hokkaido. Whether it's for a large banquet in Shinsakae, a family meal, or a special time with a loved one, our entire staff is dedicated to serving you with the utmost care.

Our Spirit of Hospitality to Ensure You Dine with Peace of Mind

What we cherish most is our spirit of hospitality toward our guests. Our energetic and friendly staff value communication and make it a point to listen to even the smallest requests. Whether you are enjoying an all-you-can-drink plan in Shinsakae or using our venue as an izakaya with private rooms in Shinsakae, we never forget to provide the detailed attention needed to ensure your comfort.

We address consultations regarding food allergies with this same sincere spirit of hospitality. We often hear from organizers of parties of around 20 people in Shinsakae who say, I'm looking for a place that can take large reservations, and I don't want to make a mistake. Through careful advance consultation, we ensure that the party runs smoothly and that everyone can enjoy the event without worry. We will sincerely consider how to best accommodate your allergy-related needs, so please do not hesitate to consult with us.

• The prevalence of food allergies in Japan is on an upward trend (approx. 9.4% in infants, 4.9% in school-aged children).
• The food service industry is required to create an environment where customers can dine safely.
• Our energetic and friendly staff will sincerely respond to any of your concerns.

3 Core Principles of 'Everyday! Hokkaido Products Fair, Neo-Robata Donan Norinsuisanbu' Shinsakae Branch

To ensure our guests can enjoy the cuisine of a Hokkaido seafood izakaya with peace of mind, we approach our daily operations with the following three principles in mind. These are fundamental not only for handling allergies but for providing the best experience for all our customers.

1. A Commitment to Ingredients and Accurate Information

As our name Everyday! Hokkaido Products Fair suggests, our main feature is fresh seafood shipped directly from Hokkaido. While these ingredients are sourced under strict quality control, they may contain potential allergens. For example, ingredients like shrimp and crab (crustaceans), squid and octopus (mollusks), and salmon and ikura (fish roe) require caution for individuals with specific food allergies.

We strive to obtain the most accurate information possible about each ingredient's origin, distribution channel, and components. We also check the ingredient labels of seasonings and processed foods used in our cooking, always aiming to provide information on the 7 specified raw materials that must be labeled (egg, milk, wheat, buckwheat, peanut, shrimp, crab) and the 21 items recommended for labeling (almond, abalone, squid, salmon roe, orange, cashew nut, kiwi fruit, beef, walnut, sesame, salmon, mackerel, soybean, chicken, banana, pork, matsutake mushroom, peach, yam, apple, gelatin). However, please understand that due to the diverse range of ingredients handled in our kitchen environment, it is difficult to guarantee the complete removal of allergens.

• Fresh seafood direct from Hokkaido may contain various potential allergens.
• We strive to understand allergen information by carefully checking the ingredient labels of foods and seasonings.
• Due to the nature of our kitchen, which handles a wide variety of ingredients, guaranteeing complete removal of allergens is difficult.

2. A Shared Commitment to Customer Care Among All Staff

Whether a guest can enjoy their meal with peace of mind largely depends on the staff's response. At our restaurant, all of our energetic and friendly staff share basic knowledge about food allergies and strive to respond appropriately to customer inquiries. When a guest informs us of an allergy upon visiting, we have a system in place to listen carefully and accurately convey that information to the kitchen.

Specifically, we follow these steps to receive and consider how to respond to allergy-related information from our guests:

1. Thorough Inquiry: We ask for details about the type of allergy (which specific ingredients), the severity of symptoms, and whether even trace amounts can cause a reaction.
2. Accurate Information Transfer: We promptly and accurately relay the information received from the guest to the head chef and cooking staff.
3. Consideration of Alternatives: If there are ingredients that cannot be used, we will consider available menu items or alternative ingredients and propose them to the guest.
4. Cooking Precautions: To the extent possible, we take precautions such as using different cooking utensils or separate cooking areas to prevent cross-contamination with allergenic ingredients. However, we will explain that completely eliminating the risk of cross-contamination is difficult.

Through these efforts, we hope to help our guests enjoy our popular dishes, like Tsufu Nabe (Gout Hot Pot) and Overflowing Ikura Rice Bowl, with as much peace of mind as possible. We also conduct regular staff training to maintain a high level of awareness regarding customer care.

3. A Request for Advance Consultation and Cooperation

To ensure you can safely enjoy our delicious cuisine, your proactive provision of information and your understanding and cooperation are essential. We especially ask that guests with severe or multiple allergies please contact us once before visiting.

By consulting with us in advance by phone (052-936-5545), we can understand your allergy situation beforehand and provide more detailed information on available menu items and potential alternatives. Additionally, we would appreciate it if you could inform our staff about your allergies again when you place your order upon arrival. In addition to verbal confirmation, providing a memo listing the allergenic ingredients is also very effective in ensuring accurate communication.

• For allergy consultations, calling us in advance at 052-936-5545 is the smoothest way.
• Please inform our staff about your allergies again when you visit.
• Providing a written memo of specific allergens helps ensure accurate information transfer.

Check Before You Visit! A Practical Guide for Our Guests with Allergies

As a 'Shinsakae izakaya' and 'Hokkaido seafood izakaya' that wishes to provide an enjoyable dining space for all, we offer some practical tips for our guests with food allergies to review before visiting. A little preparation can help you enjoy our cuisine with greater peace of mind.

Prepare in Advance for Peace of Mind

When it comes to managing allergies while dining out, preparation before you arrive is crucial. A small amount of prep can significantly reduce anxiety during your meal.

1. Organize your allergy details: Be clear about your specific allergens (e.g., certain seafood, dairy, wheat) and the nature of your symptoms (mild, severe, history of anaphylaxis). If information is unclear, it becomes difficult for the restaurant to make appropriate judgments.
2. Check our official information (social media, etc.): You can get a sense of our menu and ingredients by checking for the latest updates on our Instagram (donan_norin_suisanbu_shinsakae) or Twitter (@donan_norin_sui_shin_sakae).
3. Consider a prior phone consultation: The most reliable method is to call us directly at 052-936-5545 to discuss your needs before your visit. Advance consultation is especially helpful for large banquets in Shinsakae or if you have specific menu requests, as it allows for a smoother response. Our staff will assist you to the best of our ability.

How to Communicate Smoothly When Ordering

When you arrive and place your order, keeping a few points in mind will help you enjoy your meal more smoothly and safely.

1. Be specific about your allergens: Instead of just saying I have an egg allergy, clearly state all specific allergens, such as I am allergic to eggs, milk, and wheat.
2. Include the severity of your symptoms: Be specific about the level of care you require, such as Even a small amount causes a reaction, or I need you to avoid sharing cooking utensils. This helps the restaurant consider the appropriate response.
3. Don't hesitate to ask questions: If you are unsure about any ingredients or cooking methods on the menu, please feel free to ask our staff. They will do their best to answer your questions.

Tips for Enjoying a Delicious and Safe Meal

At 'Everyday! Hokkaido Products Fair, Neo-Robata Donan Norinsuisanbu,' we have an abundance of dishes made with fresh seafood. Many of our popular items, like the Overflowing Ikura Rice Bowl and Tsufu Nabe (Gout Hot Pot), are loaded with seafood. For example, our Tsufu Nabe contains ingredients high in purines, such as monkfish liver and milt, but the seafood itself can also be an allergen for some individuals.

In a standard restaurant kitchen, it is a reality that completely avoiding the risk of cross-contamination—where non-allergenic foods come into contact with trace amounts of allergens through shared cooking utensils or frying oil—is difficult. While we take the utmost care, we ask for the understanding of our guests with severe allergies regarding this risk.

We prioritize our customers' safety and strive to provide the best possible service. Our entire staff will continue to work hard so that you can safely and wholeheartedly enjoy the delicious tastes of Hokkaido.

• Organizing your allergy information in advance and calling us at 052-936-5545 are effective steps.
• When ordering, please be specific about your allergens and the severity of your symptoms.
• Please understand the risk of cross-contamination and feel free to ask any questions if you have concerns.

Conclusion: Bringing the 'Delicious' and 'Safe' Flavors of Hokkaido to Everyone

As a 'seafood izakaya in Shinsakae,' 'Everyday! Hokkaido Products Fair, Neo-Robata Donan Norinsuisanbu' in Naka-ku, Nagoya, has been favored by many customers for its lively atmosphere where they can fully enjoy the rich blessings of Hokkaido. Our signature dishes like the Uni Dog and Piled Snow Crab Sushi, as well as our famous Overflowing Ikura Rice Bowl and Tsufu Nabe, are true masterpieces that will make you feel like I didn't have to go to Hokkaido!

Whether you are joining us for a 'banquet in Shinsakae,' an 'all-you-can-drink' plan, or as an 'izakaya with private rooms,' our entire staff's top priority is to provide you with the best food and hospitality. Within that commitment, we make every effort to accommodate guests with food allergies by understanding our ingredients, sharing information among staff, and listening carefully to our customers to ensure they can dine with peace of mind.

Food allergies are a delicate and individual matter, and it can be difficult for a restaurant to provide a perfect response alone. That is why specific, advance consultation from our guests is paramount to creating a safe and enjoyable dining experience. If you have any concerns or questions about allergies, please do not hesitate to call us at 052-936-5545 or speak to a staff member when you visit.

As a 'Hokkaido seafood izakaya,' we will continue to strive to deliver delicious excitement and heartfelt peace of mind to all of you. We hope you will spend an unforgettable time with us, surrounded by fresh seafood in our vibrant space. Our entire staff eagerly awaits your visit!