On a bustling street in Shinsakae, Naka-ku, Nagoya, the eye-catching sign of Everyday! Hokkaido Food Fair Neo Robata Donan Norin Suisanbu Shinsakae stands out. Step inside, and you'll feel as if you've wandered into a Hokkaido fisherman's hut. The retro-style interior, adorned with Showa-era posters and monochrome portraits, creates a space that is lively yet has a calm, nostalgic feel.

We pride ourselves on our dishes made with an abundance of fresh seafood. In particular, our melt-in-your-mouth Uni Dog, the visually spectacular Piled Snow Crab Sushi, and our famous Overflowing Ikura Rice Bowl, where a generous portion of salmon roe is poured over rice right before your eyes, are so popular that customers have even said, We saved a trip to Hokkaido.

From one-on-one drinks with friends to company banquets, we can accommodate a wide range of needs, from parties of two to large groups of up to 20 people. We have received positive feedback from event organizers, who appreciate our thorough and reassuring advance consultations. Our convenient location, within walking distance from Shinsakae-machi Station, is another one of our appeals.

We strive to provide the best possible experience for each and every one of our customers. However, one thing that can hinder this best possible experience is a food allergy. We believe that meticulous consideration for allergies is essential for our guests to enjoy our delicious cuisine to their heart's content.

In this column, we will detail our initiatives to ensure that customers with allergies can enjoy our dishes with peace of mind, as well as some things we ask for your cooperation on when you visit. We hope you'll read on to the end.

Delivering Hokkaido's Bounty with Peace of Mind: Our Commitment to Food

At Everyday! Hokkaido Food Fair Neo Robata Donan Norin Suisanbu Shinsakae, our top priority is to serve you the rich bounty of the sea, nurtured by Hokkaido's magnificent nature, with the utmost freshness and the best cooking methods.

• Commitment to Freshness: Fresh seafood shipped directly from Hokkaido is carefully prepared by our skilled chefs. We take great care to bring out the natural flavors of the ingredients.
• Commitment to Atmosphere: Our retro space, designed to look like a Hokkaido fisherman's hut, creates a lively yet strangely calming atmosphere. We offer a variety of seating arrangements to suit any occasion, so you can fully enjoy your food and conversation, whether you're catching up with friends, spending time with family, or celebrating with valued colleagues.
• Commitment to Hospitality: Our energetic and friendly staff provide heartfelt service to each and every customer. We work hard every day to ensure that all our guests leave with a smile, thinking, I want to come back again.

These commitments form the foundation for our customers to safely enjoy delicious food. Food safety is one of our highest priorities, and we strongly hope that customers with allergies can also enjoy our signature dishes without worry.

The Joy of Food for Everyone to Enjoy Safely: Our Approach to the Often-Overlooked Issue of Allergies

In recent years, food allergies have become an issue of growing social concern. It is not uncommon for customers to have specific allergies themselves or have family members with allergies. As people dine out more frequently, many may feel anxious, wondering, What's in this dish? or What if I have an allergic reaction? while searching for a restaurant or eating a meal.

• The prevalence of food allergies in Japan is on the rise, with an estimated 10% of adults and 5-10% of children affected. This is a significant figure that cannot be overlooked, indicating that many people live with some form of food allergy on a daily basis.
• When choosing a restaurant, whether or not it accommodates allergies is an important factor. According to one survey, about 30% of customers consider allergy-friendliness when selecting a restaurant. We recognize that providing thoughtful support for allergies is essential to ensuring our customers' safety and satisfaction.
• At Everyday! Hokkaido Food Fair Neo Robata Donan Norin Suisanbu Shinsakae, our energetic and friendly staff provide warm hospitality, but this energy is more than just being cheerful. It also includes listening to each customer's voice and addressing their needs sincerely. We consider consultations about allergies to be a vital part of communication to ensure our guests can dine with us in comfort.

We are committed to sincerely addressing allergy-related inquiries and providing the best possible support so that our customers can experience the joy of safely enjoying delicious Hokkaido cuisine. In the next section, we will introduce our specific initiatives.

The Three Pillars of Allergy Consideration at Donan Norin Suisanbu Shinsakae

To ensure our customers can safely enjoy our Hokkaido cuisine, Everyday! Hokkaido Food Fair Neo Robata Donan Norin Suisanbu Shinsakae has established the following three pillars for our allergy-consideration efforts.

Deep Understanding of Ingredients and Information Sharing

• Our many dishes, made with Hokkaido's rich bounty including our prized fresh seafood, use a wide variety of ingredients. For example, our popular Uni Dog contains rich sea urchin, and our Overflowing Ikura Rice Bowl is topped with a generous amount of salmon roe. The richness of these ingredients is what makes them so appealing.
• We strive to provide accurate information about the ingredients in our dishes as much as possible. We ensure that information is shared among our staff so that we can answer your questions about the raw materials used in our cooking.
• Our menu primarily consists of Japanese and regional cuisine, which may contain specified raw materials that can cause allergies. Therefore, please do not hesitate to ask our staff if you have any questions.

Emphasis on Careful Dialogue with Customers

• As reflected in comments from customers like, Their advance consultations are so thorough, it puts the event organizer at ease, we always value communication with our guests. Allergies are no exception.
• If you inform us of an allergy when you visit or make a reservation, our staff will ask for specific details. By sharing information such as which ingredients you are allergic to, the severity of the allergy, and the level of precaution required, we can consider the most appropriate response.
• Based on your allergy information, we will work with you to consider available menu options, and in some cases, the removal of certain ingredients or suggestions for alternatives. We prioritize your safety and are committed to finding a solution together.

Individualized Support and Alternatives Where Possible

• We provide individualized support as much as possible, depending on the customer's allergy situation. This may include removing specific allergens (e.g., changing condiments or omitting certain ingredients) or suggesting alternative menu items that are allergy-friendly.
• However, in the restaurant industry, it is not uncommon for a single menu item to contain over 10 different ingredients, making it difficult at times to track detailed information and completely eliminate allergens. Please understand that in our kitchen, various ingredients are handled using shared cooking utensils and equipment, making it difficult to completely prevent trace amounts of cross-contamination.
• We especially welcome families with children and strive to be as considerate as possible regarding children's allergies. Additionally, as we have English menus available, we are prepared to provide explanations about allergies to our international guests.

Putting 'Peace of Mind' into Practice: Allergy-Friendly Steps from Reservation to Visit

To help you enjoy Hokkaido's seafood with greater peace of mind at Everyday! Hokkaido Food Fair Neo Robata Donan Norin Suisanbu Shinsakae, here are some steps and requests we'd like you to review before your visit.

When Making a Reservation

1. Contacting us by phone in advance is the most reliable method. When you make a reservation, please inform us of any allergies and specify the ingredients (e.g., shrimp, crab, eggs). Our staff will listen carefully to your needs and consider possible solutions. Our phone number is 052-936-5545.
2. For groups, especially for banquets of up to 20 people, it is much smoother if the event organizer can provide us with the allergy information for all attendees in advance. A thorough prior consultation can also help reduce the organizer's workload.
3. Inquiries via DM on Instagram (@donan_norin_suisanbu_shinsakae) or Twitter (@donan_norin_sui_shin_sakae) are also possible, but for urgent matters or detailed consultations, we recommend contacting us directly by phone.

Upon Arrival

1. When you arrive, please remind the nearest staff member about your allergy.
2. After you are seated, a staff member will reconfirm the details of your allergy. Even if you forgot to mention it during the reservation, please feel free to let us know at this time.
3. If you have any concerns or questions while choosing from the menu, please do not hesitate to ask the staff. We will do our best to explain the cooking methods and ingredients used.

During Your Meal

1. Due to shared utensils during the cooking process and the overall kitchen environment, the possibility of trace amounts of allergens (cross-contamination) cannot be entirely eliminated. Customers with severe food allergies or those who may react to extremely small amounts should inform us of this in advance. We ask that you also exercise sufficient caution and judgment.
2. If you have any concerns about a dish that has been served, please notify a staff member immediately. We will respond promptly, with your safety as our top priority.

Savoring Hokkaido's Delicacies with Confidence: Our Unchanging Hospitality

Located within walking distance of Shinsakae-machi Station, Everyday! Hokkaido Food Fair Neo Robata Donan Norin Suisanbu Shinsakae awaits you with its prominent roadside sign. Our retro and lively space will transport you to another world from the moment you step inside, making you feel as if you are on a journey through Hokkaido.

• We want all our customers to fully enjoy our signature dishes, from the incredible flavor of the Uni Dog and the luxury of the Piled Snow Crab Sushi to the exciting presentation of the Overflowing Ikura Rice Bowl. It is our greatest pleasure to ensure that customers with allergies can also savor this Hokkaido culinary experience without worry.
• We take pride in hearing our customers say, We saved a trip to Hokkaido, as we believe it is a testament to our commitment to quality ingredients, our passion for cooking, and our sincere dedication to our guests. Our mission is to continue providing this quality and satisfaction, along with the peace of mind that comes from our allergy awareness.
• Our energetic and friendly staff are here to provide heartfelt hospitality. We strive every day to make your time with us not just a meal, but a warm and memorable experience. We will sincerely address any questions or requests you may have.

To be a warm and safe place where all customers, whether they have allergies or not, feel they want to come back again. This is the unchanging wish of Everyday! Hokkaido Food Fair Neo Robata Donan Norin Suisanbu Shinsakae. We sincerely look forward to the day when you can enjoy the tastes of Hokkaido with a smile right here in Nagoya.